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Shipping & Returns


How long does shipping usually take?

Depending on your location in the world and the shipping option you chose it usually takes 6-14 working days after you order. We do our best to ship as quickly as possible. But of course we are constrained by the crazy world we live in at the moment.

We will keep you informed every step of the way and you will, of course, get a tracking number once your parcels are underway.

Separate Shipping of Posters and Stickers

Please be aware that we might ship your goods separately to make sure they arrive in perfect condition.

Returns

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.

You will find the return address in your parcel (depending on your location this might be different).

Before you return an order please get in touch with us at returns@stayoncloud9.com, we are here to help.